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December 17, 2012
17:03 EDTSPRTSupport.com announces SaaS licensing option for Nexus service delivery platform
Support.com announced Software as a Service licensing options for its Nexus service delivery platform, which is specifically designed for technology support providers. Nexus is a suite of cloud-based applications, foundation services and business analytics that enable remote and on-site technology services. "Nexus is the result of years of intensive R&D investment, incorporating everything we've learned working with the nation's largest communications companies, retailers, technology providers, enterprise help desks and other support organizations," said Rich Matta, Senior Vice President of Engineering and SaaS Solutions. "We deliver some of the largest premium support programs in the world using the Nexus platform. By licensing the platform, we provide an opportunity for others to benefit from our innovation, improving efficiency while enhancing the experience for their customers."
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