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News Breaks
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October 27, 2009
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| 08:51 EDT |  | NICE |
| theflyonthewall.com: | NICE's workforce management solution selected by major U.S. Telco | | NICE Systems Ltd. announced that it has solidified its leadership in the communications market with a major win at a top US communications service provider. The service provider intends to expand its NICE environment and has selected IEX TotalView Workforce Management from NICE to improve its operational efficiency. The NICE solution was chosen for the unique breadth of its offering, which enables the scheduling of tens of thousands of agents working in a complex, multi-skilled and multi-site environment. Debbie May, President of the IEX Workforce Management Group at NICE commented, "We are very excited about being selected for a project of this scale. :theflyonthewall.com |
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February 13, 2012
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| 12:05 EDT | | NICE |
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