General Mills eliminates arbitration language from legal terms After General Mills recently posted a revised set of Legal Terms on its websites that upset consumers, the company announced in a blog post that it has reverted back to its prior terms, which include no mention of arbitration. In the post, General Mills stated: "Those [revised] terms – and our intentions – were widely misread, causing concern among consumers...We rarely have disputes with consumers – and arbitration would have simply streamlined how complaints are handled. Many companies do the same, and we felt it would be helpful. But consumers didn’t like it." Reference Link
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