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June 11, 2014
08:06 EDTFIVNFive9 launches latest version of cloud contract center software
Five9 introduced the latest version of its cloud contact center software. The Five9 Summer Release 2014 includes native multichannel applications that support social, mobile, chat and email interactions, a technology layer called Five9 Connect, new applications and enhancements that enable supervisors to more effectively manage voice as well as cross-channel performance.
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